Glossary

We understand that our industry has its own jargon and terminologies so we have tried to explain a few common terms below.

Android is the mobile operating system developed by Google. It is used by several smartphones and tablet devices. 

An App, short for Application, is software that allows you to perform specific tasks, such as online banking and social media. This is often a term used to describe software used on mobile devices which are typically, by their nature, focused on quite specific activities.

Computer Aided Facility Management (CAFM) software is used by Facility Managers. It allows staff to coordinate all activities including planned works and reactive maintenance, asset management, operational tasks and other company activities. 

A carrier-neutral data center is a data centre that allows interconnection between multiple telecommunication carriers. This means that access to and use of data is not restricted to specific networks.

This term generally applies to software, apps or systems that employ a number of checklists. The use of checklists is commonplace in software as they allow quick and easy 'sign-offs' or status changes for tasks as well as presenting tasks in an ordered manner e.g. chronologically by due date.

Contract Lifecycle Management (CLM) is the entire process of a contract, from start to finish. It includes all the stages of the contract, from initiation, to compliance and renewal. 

A cloud system allows users to access their documents or data on the internet from a cloud computing provider server. This option allows greater freedom than the old client-server systems that used to be available only to users within a company or organisation network.

This is the process undertaken by companies to ensure their organisation and employees are complying with the law and best practices. This covers the use and storage of data but also many other facets of company policy.

This is the controlled register of a list of drawings connected to a certain project. It is used in the sharing of formal drawings to architects and engineers. 

The General Data Protection Regulation (GDPR) aims to improve privacy and give greater control to customers and citizens over their personal information and how it is used.

Governance, risk and compliance (GRC) refers to a strategy for managing an organisation's overall governance, enterprise risk management and compliance with regulations.

HSQE (Health, Safety, Quality and Environment) monitors, coordinates and ensures the safe and environmentally smooth operation of their managed fleet. It is also sometimes known as SHEQ, HESQ, even EHSQ, depending on which disciplines are strongest within the business. 

iOS is a mobile operating system. It was created and developed by Apple. It is the standard operating system on Apple iPhones and iPads.

ISO 27001 is a specification for an information security management system (ISMS). We are ISO27001 accredited.

When a device cannot connect to the internet. Sometimes, a device may not be able to obtain an internet connection. Some apps (like EasySmartForms) allow for this by storing data locally on the device and then synchronising data with the cloud when connectivity returns.

When a device can connect to the internet so that data can be sent and retrieved from a non-local source e.g. a cloud-based system.

Penetration testing is the testing of a computer system to find security vulnerabilities that an attacker could exploit. Please visit our Security page for more information about the safety of EasySmartForms.

Request for Information. An RFI is a formal process to obtain service and resource information from potential suppliers of a product or service.  It is a fact-finding document which helps determine which suppliers can best meet a buying organisation’s needs, to narrow down a list of candidates.

Software as a Service (SaaS) contracts are legal agreements between two or more parties. These parties include a SaaS provider and a customer. A vendor of a SaaS platform is expected to handle certain tasks, such as third-party reviews, use of adequate security technology and firewalls. 

SHEQ (Safety, Health, Environment and Quality) is a technical field. It applies several disciplines for continuous improvement of occupational Safety, Health, Environment and Quality factors that impact on any organisation.

A smart form is a dynamic electronic form that is intended to replace paper. There are a number of inherent benefits to these forms including the selection of preset answers to a) save entry time and b) maintain consistent data across multiple users. Visit our Benefits page for more information about the advantages of our EasySmartForms. 

The SOR represents a formal determination of the required elements of a project and stands for 'Scope of Requirements'.

Software Project Management (SPM) is a type of project management that is responsible for software and web projects. This includes the planning stage, resource allocation, faciliation, tracking and delivery of those particular types of projects. 

Often produced as a Vulnerability Assessment, this type of document describes potential project hazards and can encompass logistical, environmental and political factors.

Widely used as a term meaning 'access to the internet'. In 'dryer' terms it is a technology that uses radio waves to enable network connectivity via a wireless adapter. This, in turn, can connect to a wireless router that is connected to the network and allows users to access internet services.